The Two Sides of Hospitality

The twoMessages of

There are two sides to hospitality that send very distinct messages.

The first side is the “Welcome”, and the message it sends a warm welcome to those we encounter.  This message ranges from making sure information about our ministry is easily accessible, invitations to the women to our events, how we encounter women directly, etc.   The welcome is warm and inviting, and it let’s the women know that we want them to be a part of our ministry and lives.

The second side of hospitality is the “Care”, and the message it sends is that we value and care about the women who are a part of our ministry and lives.   It shows up in the little details of our events, as we follow up with the women afterwards, how we plan out our events for the year, etc.  Care says that we see the women and their needs, that we value them, and that we want to ensure they enjoy our time together … so they will desire to return.

When we speak about the Hospitality Industry, we often think of hotels.  Their “welcome” message is found on their website, commercials, and even how the building looks as you drive by.  It makes you want to stay at their hotel over another.  For parents, the hotel that has a kids playground, splash pad, or mini water park is going to win out over one that does not.  Hotels know this, so their welcome actually focuses on the kids.  For the couple looking for an anniversary getaway, the hotel is going to promote quiet days relaxing at the beach or poolside, spa services, and local nightlife in walking distance.  They know WHO they are targeting and they make sure that the welcome message clearly speaks to those individuals.

Once you are at the hotel, hospitality moves into the care.  They want to make sure that you have a good time at their location because they want you to come back, and they want you to recommend the hotel to others.  Therefore, they do everything to ensure you have a great time.  I remember once walking into a family hotel, on every bed was a towel that had been shaped into a zoo animal.  My kids LOVED this.  When I planned a women’s retreat at a hotel, several years ago, I found a gift basket with all sorts of goodies left for me as a token of appreciation.  This hotel wanted to ensure they would keep our business for future events.  Little details leave a lasting impression.

In fairness, when we serve so many different women (in various walks of life) it can seem like a monumental task to try to reach each person on an individual level.  What I can tell you is that the women see the effort that you have gone to, and that speaks volumes.  It’s not always about the actual, physical and tangible, things that you do but the heart behind it.

At a women’s retreat many years ago, we were staying on a campground in bunk beds.  This was not a luxurious retreat, but more adventurous.  Every night during the final activities, we went through the bunkhouse and placed a treat bag on their pillow.   A hand made, decorated gift bag or box, that contained treats made by a volunteer, with a little gift tag with a verse.  Did we have women who were probably on diets?  Sure.  Did we have women who avoided sugar for various reasons?  Definitely.  Did we have a few women who just didn’t like chocolate?  Probably.  Even when they didn’t particularly get to enjoy the item itself, they appreciated that the team was dedicated to caring for them so well.  We wanted to make the event special, and the women to feel loved and cared for.  That goal was met.

Take Away Point:

Hospitality doesn’t end at the welcome mat.  Once you have extended the warm welcome, hospitality shifts focus on to caring for the women well.

An Acts 2 Ministry ….

What is anActs Ministryin an Acts Church

Over the last few weeks we dove into Acts 2 to learn what an Acts 2 Church is, and then we applied that information to the ministries within the church.  What does an Acts 2 Ministry look like?  Five main points were:

  1.  An Acts 2 Ministry is Consistent.  It meets regularly, in expected ways, in order to establish new habits that will replace the old.  It isn’t about creating a full calendar to make a ministry look big or successful, but rather about creating a full calendar that our members or those we serve can be intentional about carving time in their schedule to be in community with fellow believers.  It also provides regular opportunities to invite others.
  2. An Acts 2 Ministry is a Teaching Ministry.  This ministry teaches the women how to transform their minds to think to God’s ways first.  Whether it be a devotional at the beginning of a fellowship event, Bible Studies, workshops, conferences, etc.
  3. An Acts 2 Ministry Fellowships with One Another.  An Acts 2 Ministry isn’t about quick, once a week/month, check ins with each other.  It is about building community, binding us to one another in deep connections, and walking through life with one another.  The lone sheep is far more vulnerable to attack than the ones packed into a tight flock, under a Good Shepherd.
  4. An Acts 2 Ministry is a Praying Ministry.  From the leadership down, an Acts 2 Ministry is united in prayer.  As fellowship connects our lives, prayers allow us to worship God with each other.  As we pray in thanksgiving for His blessings, as we cry out for His intervention, and when we stand in the gap… praying for those who have lost the words in their grief; prayer connects us to God and each other in a very personal way.
  5. An Acts 2 Ministry Worships Together.  Not only by lifting our voices in song, but in our obedience, our prayers, our teaching, our fellowship… we are worshipping God together.

Something that stood out, as each point was developed, was this final component…

An Acts 2 Ministry is Led by Example.  

Each of the five points begins with the leaders setting the example and the expectation.

Our leadership must be consistent.  We can’t have a revolving door of leaders who try to reinvent our ministries every year.  Leaders must also be meeting regularly to discuss the progress of the ministry, make plans, and keep each other focused and accountable on God’s purpose for the ministry.  Leaders must be in consistent alignment with the church they serve under, and most importantly with God’s Word.

Our leaders should be open to teaching.  Either by teaching others, or a willingness to be students; sometimes both.  Not everyone is called to teach the Word of God in front of a large classroom or small group.  However, the Great Commission calls us to go out and make disciples and teach them.  Every leader should have the ability to share the Word, whether it be in one on one conversations, participating or leading in small groups, or larger events/workshops.  Some will be gifted to teach formal theology and some will be gifted to teach by example of living a Christ filled life.

Our leaders should be fellowshipping, with those they serve and with one another.  The Disciples spent a lot of time with Jesus, but also with each other.  In their fellowshipping, they were able to teach one another, rebuke one another, hold each other accountable.  They loved each other like brothers, and even in their disputes reconciled.  We set the example for Christian fellowship for others.

Our leaders should be praying.  In our own personal lives, whether it is audible prayers or prayer journaling… again we are setting the expectation and the example.  If this is an area where we lack confidence, we still set an example as we seek out ways to improve our prayer life & share with others how we have grown.

Finally, our leaders should ever be in a posture of worship.  Others will watch how leaders respond when times are good, and even more so when times are difficult.  I remember once going through a difficult time, and I had to make some hard decisions.  A few days later, I was speaking with a friend who was aware of the situation, and she made a comment about seeing me at church that Sunday.  She said that I walked as if a load had been lifted off my shoulders.  She was trying to understand how in the midst of this chaos I seemed so unburdened by it.   She saw something I didn’t even realize was apparent, and this created a beautiful opportunity to talk about faith and trust.. even in the trials and the storms.

Leaders, you are the tone… lead by examples… and set the expectations for those whom you are in charge.  Lead well.

Trailblazing {Devotion by Jenny Andrews}

trailblazing

I became the director of a mentoring ministry in my local church at the age of 28. To say that I was scared would be an understatement. I don’t know how many times I questioned God and His calling in my life at that moment. I thought to myself, often, surely this is a mistake.  Who am I to lead in this area?  But, the Lord knew just what to do with me. He gave me the strength and courage to persevere through the unknown many times.

I didn’t grow up in the church or how to start a ministry. I started to read books and educate myself on ministry; meanwhile I was in college going to school for a degree in accounting. It then hit me one day that I could use the tools I was learning in my business school to apply them to my new ministry. I became organized and started to see the tools the Lord was giving me in the business world as blessing for His kingdom. After 6 years in the ministry I had everything down pat. The ministry grew, and I am now teaching others how to start their own ministry in mentoring. What I also came to understand was that I was a trailblazer in this type of ministry for my church.

The word trailblazer is defined as:

1.a person who blazes a trail for others to follow through unsettled country or wilderness; pathfinder.

2.a pioneer in any field of endeavor:

Isn’t that what leadership is? We are all leading in new areas of our life whether in ministry, at home, in the work place, or other areas. We are all trailblazing in leadership. I think it is amazing that there are no two people alike in this world and that the Lord has a specific call on our individual lives.

Most recently I was speaking at a Native American Women’s Conference and I met a woman who said to me, “Jenny you are pioneer for your people the Lakota.” Her statement impacted me in a positive way and made me reflect on all the Lord was doing in my life at that moment. He used her to remind me that He is the leader of my trailblaze and that He will be the one to set the path before me. I now trailblazing in a new area with a new season of calling in life, but I am embracing it thanks to that one sentence said to me.

We all get to be trailblazers. I know it comes with unchartered territory, but can I remind you that the Lord has already equipped you. I leave you with this passage in the Bible because it assures me that although this may be new area of leadership to you or me it isn’t to the Lord.

Ephesians 2:10

For we are God’s masterpiece. He has created us anew in Christ Jesus, so we can do the good things he planned for us long ago.